Privacy Policy

Who this policy is from

MarshHQ is operated by Full Pattern Solutions LLC ("MarshHQ," "we," "us"). This policy covers the website at marshhq.com, the web app at app.marshhq.com, and the MarshHQ apps for iPhone and Android (together, the "Services"). MarshHQ is offered in the United States.

We describe what our systems actually do. Where something is shared more widely than you might expect, we say so directly.

1. Information you provide

• Account: your email address and password, or, if you sign in with Google (or with Apple in the iPhone app), the name, email address and account identifier they provide; your display name; and, if you add them, a profile photo and phone number.
• Optional profile details: an emergency contact (another person's name and phone number), vehicle details (make, model and license plate, and any side-by-side or ATV) used to identify vehicles at property gates, and your hunting license, HIP and federal duck stamp numbers.
• Hunting locations: the precise GPS coordinates of spots and blinds you save, with any address and notes you add. A blind's access notes can include gate codes and directions.
• Hunting activity: hunts, harvests (species, sex, count and who took each bird), who was in your party, reservations and the names of guests you bring, band recoveries, decoy setups and gear.
• Youth hunters: if you add a youth hunter, their first name and birth year, and the hunts and harvests you log for them.
• Photos you upload on the website: profile, blind, hunt and harvest photos, guide photos, and club logos.
• Messages you send in group and club chat, with reactions and read status, and any report you file about a chat message (in the phone apps).
• Club records: if you run a club, the members, bookings and guide profiles you enter, which can include other people's names, email addresses and phone numbers.
• Messages to support, and an email address if you joined our waitlist.

2. Information collected automatically

• Website analytics. All pages of marshhq.com and app.marshhq.com report aggregate page-view statistics through Vercel Web Analytics. Our public pages (the marketing site, pricing, and these legal pages, on either domain) also use Google Analytics, which uses cookies. The signed-in web app does not use Google Analytics.
• Location on the website. If you choose to use your current location when logging a hunt on the website, your browser asks your permission and then gives us your device's precise location, which we use to suggest the place you are hunting.
• The phone apps contain no analytics, advertising identifiers, crash reporting or location tracking. They do not access your phone's location, contacts, photos or microphone.
• Service logs. Our hosting and database providers process your IP address and request details to deliver the Services and keep them secure, and we may use your IP address to limit abuse of our forms.
• Security emails. When your password changes, the notification email may name your browser and device type (for example, "Chrome on Android"). That description is not stored.
• Weather. When you log a hunt, we may store the weather for that place and date with the record.

Our Services do not respond to browser "Do Not Track" signals.

3. Payments

Subscriptions are bought on our website through Stripe. We never receive or store card numbers or bank details: you enter them on Stripe's own checkout page. We store your Stripe customer identifier and your subscription's status. The phone apps have no in-app purchases.

4. How we use information

• To run the Services: your hunt log, groups, reservations, bookings, chat and club management.
• To show weather, legal shooting light and bag-limit reference information for your hunting locations.
• To process subscription billing through Stripe.
• To send email: security and account notices, booking confirmations and hunt reminders. You can turn hunt reminders off in your notification settings.
• To review reports about chat messages and keep the Services secure and free of abuse.

We do not sell personal information, and we do not use it for advertising.

5. What other people can see

Sharing with the people you hunt with is the point of the Services, and some of it is broader than you might expect:

• Your lease group can see your email address and phone number, display name, profile photo, days hunted, role, and whether your license and stamp details are on file. Members also see the group's hunts and harvests by shooter, reservations (including guest names), chat, photos, and the group's blind locations including access notes and gate codes.
• Your license numbers. Members of your group can see the hunting license, HIP and federal duck stamp numbers of the group's members, which appear in the hunt reports (PDF) they export for the group's blinds.
• The owner and admins of the club that leases your group a blind can see your group's roster (email address, phone number and days hunted) and your reservations and guest names; the club's owner also sees the vehicle details in your profile, including license plate. At a club's day-hunt blinds, the club's owner and admins also see hunts and harvests.
• Club owners and staff can see their club's member roster and bookings, including client names, email addresses and phone numbers. A guide's name and phone number are included in booking confirmations sent to that guide's clients.
• Guests you invite with a sign-up link: anyone with the link sees the guest's name, your first name, the hunt date and the bird count. A guest who accepts the link also sees that blind's exact location and the names of the members hunting there that day.
• Any signed-in MarshHQ user can view any profile photo, including earlier ones you replaced.
• Club logos can be viewed by anyone with the link, because they appear on invitation pages.
• Calendar feeds: if you subscribe a calendar app to your personal MarshHQ calendar feed (offered on your group's page), anyone with that private feed address can see your reservations in all your groups from the past 30 days and upcoming, guest names, and exact blind coordinates. You can reset the address from your group's page.

When you report a chat message, the member you report and the group's admin are not told who reported it. Our support team receives the reported message's text, the reason and any note you add, and the reported member's display name (or the first part of their email address if they haven't set one). If you block a member, we store that choice so the app can hide their messages from you.

6. Service providers

These companies process information for us to run the Services:

Each provider handles this information under its own terms and privacy policy. We may also disclose information when the law requires it.

7. Security

Access rules are enforced in our database, so the sharing in Section 5 is applied to the data itself, not only in the app. Our website, apps and services connect over encrypted (HTTPS) connections. Your hunting license, HIP and duck stamp numbers are additionally encrypted in our database, although group members can still see them in hunt reports as described in Section 5. No system is perfectly secure, and we cannot guarantee that information will never be exposed.

8. Keeping and deleting information

We keep your information while you have an account. You can delete your account at any time in the app (Profile, then Delete account) or on the website (Profile, then Danger zone). Deletion is immediate and cannot be undone, and any subscription you pay for is cancelled. If you own a club or run a lease group, you may first need to remove it, or request deletion and let our support team complete it, which we aim to do within 30 days. Full details are at www.marshhq.com/delete-account.

Some records stay after an account is deleted, because other members rely on them or a provider keeps its own copy:

• your name on group hunts you took part in;
• chat messages you sent, shown as from a "Former member";
• chat reports (including a copy of the reported message), which are kept after either member's account is deleted;
• photos you added to a group hunt or a blind;
• day-hunt bookings you made with a club, with the name and email on the booking;
• guest names entered on guest sign-up links;
• a record of any deletion request handled by support;
• billing records at Stripe, copies of emails held by our email provider, and your emails with our support team.

Deleting a single chat message hides it from the conversation, but its text remains in our database. Weather records describe places and dates, not people, and are kept. If you joined our waitlist, we keep your email address, marked as unsubscribed if you unsubscribe; email support@marshhq.com to have it removed.

9. Your choices

You can view and change your profile and hunting records in the Services, turn hunt reminders off, reset your calendar feed address, and delete your account. For anything else, including a question about information someone else entered about you, email support@marshhq.com.

10. Children and youth hunters

The Services are meant for adults and are not directed to children under 13. An adult account holder can add a youth hunter, recording their first name, birth year, and the hunts and harvests the adult logs for them, which the adult's group can see. The adult controls that record and can later send the youth hunter a link to take it over with their own account. If you believe we hold information about a child that should be removed, email support@marshhq.com and we will review and remove it.

11. Bag limits and season dates

Bag limits and season dates are for reference only and may not reflect the most current regulations. Always verify with USFWS and your state wildlife agency before hunting.

12. Changes to this policy

We will post any changes on this page and update the effective date above. If a change materially affects how we handle your information, we will also tell you by email or in the Services.

13. Contact

Full Pattern Solutions LLC

support@marshhq.com